Support
Frequently asked questions
- How do I book a tour?
- Submit a booking request from any tour package page or the Booking page. This is a request, not an instant confirmation — our team will follow up by email to confirm availability and next steps.
- Can I pay online?
- Not at this stage. There is currently no online payment system. Payment arrangements are discussed directly after your booking request is reviewed.
- Do I need to create an account to book?
- No — you can submit a booking request as a guest. Creating an account lets you view your booking history and status in one place.
- Are the healing practices offered medical treatments?
- No. The wellness and traditional healing experiences we offer are cultural and wellness-oriented, not medical treatment. Please consult a qualified physician for medical concerns.
- How do I change or cancel a booking request?
- Contact us directly using the details on our Contact page, referencing your name and preferred package. See our Cancellation Policy for more detail.